Privacy Policy

Privacy Policy

This Privacy Policy describes how Metafocus360 ("we", "our", or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Contact

If you have any questions, require more information, or wish to make a complaint, you can contact us at:
Email: service@metafocus360.com

Personal Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies and tracking data
  • Pages or products viewed
  • Search terms and interactions

Purpose: To ensure proper website functionality and improve performance through analytics.

Order Information

When you make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number

Purpose: To process orders, deliver products, and communicate with you.

Customer Support Information

We collect any information you provide when contacting us for support.

How We Use Your Information

We use your Personal Information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send updates, offers, or marketing communications (if you consent)
  • Prevent fraud and ensure security

Sharing Your Information

We share your Personal Information with trusted service providers, including:

  • Shopify – to operate our online store
  • Payment providers – to process payments
  • Shipping partners – to deliver your orders
  • Analytics and advertising tools (e.g., Google, Meta)

We may also share your data if required by law or to protect our rights.

Behavioural Advertising

We may use your Personal Information to provide personalized advertisements.

You can opt-out via:

GDPR – Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise your rights, contact us at: service@metafocus360.com

Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

Data Retention

We retain your Personal Information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Cookies

We use cookies to enhance your experience and analyze website traffic.

You can manage or disable cookies in your browser settings.

Depending on your location, you may be asked to consent to cookies before they are used.

Minors

Our website is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

International Data Transfers

Your information may be transferred and processed outside of your country, including in Canada and the United States, in accordance with applicable data protection laws.

Do Not Track

We do not alter our data collection practices in response to "Do Not Track" signals.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

For France: www.cnil.fr

Last updated: April 2026